AI Instructional Designer (Forward-Deployed)

We are looking for a AI Instructional Designer: a rare hybrid of forward-deployed operator, field researcher, learning designer and AI power-user. This is a hands-on, on-site role: you will embed inside our corporate design partners, sit with the people doing the work, and make their teams genuinely master AI.
You will also be Raison’s eyes and ears in the field. You will own research and discovery: how teams actually work, what blocks the less AI-fluent majority, what makes a skill transfer from one person to another, and feed those insights straight into the product roadmap.
As one of the first key hires and a close collaborator to the founders, you will own the success of our earliest customer deployments: the single most important proof point in the company right now, and build/scale the playbook for how organizations reach 100% AI mastery. If you are somewhere between a trainer, a builder, a psychologist and a consultant, this job is for you.

In the field Enablement

Embed inside Raison corporate customers and design partners; sit next to real teams and make individual people measurably better with AI.
Identify each team's AI champions, capture the workflows and prompts that genuinely create value and turn them into clear, reusable, governed skills.
Design and run the enablement that gets the other 90% (the less AI-fluent) to adopt those skills in the flow of their real tasks, with the right contextual nudge at the right moment, and the right training modules.
Own each pilot end-to-end and instrument the proof: reuse rates, spontaneous pull, time saved, mastery progression, employee sentiment.

User Research & Discovery

Own field research: contextual inquiry, user interviews, and observation of how teams actually work with AI and where it breaks.
Build and maintain a deep understanding of our core users - individual contributors, champions, managers, and corporate buyers - and the context they operate in.
Synthesize messy field data into sharp, actionable insight: jobs-to-be-done, adoption blockers, and the conditions under which a skill transfers between people.
Establish a continuous discovery habit so research is a foundational reflex and champion the user's perspective in every product decision.

Product & Training Design

Be the tightest feedback loop between the field and engineering: everything you do by hand today is the spec for what the product must automate tomorrow.
Work hand-in-hand with our AI product engineers so your field learnings ship as features, then get re-tested at the next pilot.
Contribute designing Raison’s hyper-personalized AI training offers, based on your unique customer insights and individual preferences.